Terms & Conditions
Welcome to our website. By accessing or using our cab booking services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
Service Overview
Our platform provides transportation services including airport transfers, local city travel, and outstation journeys. All bookings are subject to vehicle availability, service area coverage, and driver assignment.
Booking Confirmation
Bookings can be made through phone, website, or other communication channels provided by us. A booking is considered confirmed only after receiving confirmation from our team. Customers are responsible for providing accurate travel details including pickup location, time, and contact information.
Payment Terms
Payment for services may be made through cash, online payment methods, or any other payment option accepted by us. Charges may vary depending on distance, travel duration, waiting time, toll charges, parking fees, and applicable taxes. Customers agree to pay the total fare at the end of the trip unless prepaid.
Cancellation Policy
Customers may cancel a booking prior to the scheduled pickup time. Cancellation charges may apply depending on the time of cancellation and service type. If the driver has already been dispatched, a cancellation fee may be applicable.
Waiting Time
For airport pickups and local bookings, drivers may wait for a reasonable period at the pickup location. Additional waiting charges may apply if the waiting time exceeds the allowed limit.
Passenger Responsibilities
Passengers are expected to behave respectfully toward drivers and maintain proper conduct during the journey. Any damage caused to the vehicle due to negligence or misconduct may result in additional charges.
Safety and Compliance
All vehicles are maintained regularly to ensure safety and reliability. Passengers are required to follow safety guidelines, including wearing seat belts where applicable and complying with driver instructions during the journey.
Delays and Unforeseen Circumstances
While we strive to provide timely services, delays may occur due to traffic conditions, weather, road closures, or other unforeseen circumstances. We will make every reasonable effort to minimize inconvenience to customers.
Luggage Policy
Passengers may carry reasonable luggage that fits safely within the vehicle. The company is not responsible for loss or damage to personal belongings left inside the vehicle after the trip ends.
Service Refusal
Drivers or the company reserve the right to refuse service to passengers who are intoxicated, behave abusively, or pose a safety risk to the driver or vehicle.
Liability Limitation
We are not liable for indirect losses, missed flights, missed appointments, or other damages resulting from delays or circumstances beyond our control. Our liability is limited to the value of the booked service.
Privacy
Customer information provided during booking is used only for service delivery, communication, and operational purposes. Personal data is handled in accordance with applicable privacy regulations.
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services indicates acceptance of the revised terms.
Governing Law
These Terms and Conditions are governed by the applicable laws and regulations of India. Any disputes arising from the use of our services will be subject to the jurisdiction of the appropriate courts.
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